Replace “Great job!” with a crisp description: “Your concise error message reduced support tickets by forty percent this morning; customers understood exactly what to do.” The second line honors skill, clarifies value, and teaches everyone how precise communication prevents confusion, saves time, and builds trust consistently.
When outcomes are uncertain, recognize the experiment design, thoughtful tradeoffs, or fast feedback loops. Say what you noticed, why it matters now, and how it reduces risk later. This focuses attention on controllable behaviors that compound, even when results arrive next sprint, quarter, or release.
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